Contact Us

Customer Service, Order Updates & Order Enquiries

If you have any queries surrounding your order, please contact us on customercare@100acres.co.uk. We will respond as soon as possible and in any event, within 2 working days (although it's usually much sooner).

Please kindly note that our customer service team is primarily email based.

We always love hearing from our customers so if you would like to pass on any feedback or need any product advice, please do feel free to contact us. We would love to hear from you.

Press, Marketing & General Enquiries

For press, marketing and any other general enquiries, please email ellea@100acres.co.uk. 

Trade Enquiries

We work with a handful of beautiful, high-end hotels, countryside estates and properties nationwide. To enquire into a trade account, we'd love to hear from you on business@100acres.co.uk. 

If you are an existing trade partner and have an accounting/payment enquiry or require a VAT invoice, please contact accounts@100acres.co.uk.

If you are an existing trade partner and have a query surrounding a recent trade order, please contact orders@100acres.co.uk. Please kindly note this email is for trade orders only and the team on this email will not be able to assist with any normal/non-trade 100 Acres orders.